Short people don't measure up to taller parking meters

Published: May. 30, 2012 at 12:42 PM CDT|Updated: Jun. 13, 2012 at 12:46 PM CDT
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The new taller parking meters
The new taller parking meters
Deborah Montgomery talking to Troubleshooter Eric Flack
Deborah Montgomery talking to Troubleshooter Eric Flack
Tiffany Smith
Tiffany Smith
The old coin only parking meters
The old coin only parking meters

LOUISVILLE, KY (WAVE) - Parking is a tall order these days around the Hall of Justice. Louisville Metro government just installed new parking meters that are too high for some people to use. So a viewer called the WAVE 3 Troubleshooter Department for help.

For those who have to be there finding parking around courthouse isn't easy. For some, the degree of difficulty just went up when 30 new parking meters were installed along Jefferson and 6th Streets downtown. The new meters were meant to help drivers by accepting credit cards in addition to coins. But Rick Lombardo can't park there no matter what he's carrying.

"The problem is I can't see the meter," Lombardo said.

Lombardo stands 5' 1", but the new meters are 5' 5". Lombardo is not the only one we saw come up a little short. Deborah Montgomery can't read the screen on the new meters either.

"Not even on my tippy toes," Montgomery said.

The screens on the older meters are clear and facing forward so users can see what they say no matter where they are standing. The new meters are not just tall, but the screens are angled upwards. That leaves shorter users flying blind from down below.

"I'd have to drive somewhere else and find another meter because I don't know how much is on there," Montgomery said.

Tiffany Smith, assistant director of the Parking Authority of River City, admits PARC didn't size up the impact of the new meters on short people. Smith said PARC installed them in mid-May as part of a three month pilot program.

"If they are well received by our citizens and visitors PARC will consider a purchase to install them permanently," Smith said.

Smith said PARC plans to cut existing poles before permanently installing the taller meters.

"We will adjust the meters accordingly to ADA industry standards," Smith said.

After hearing from the WAVE 3 Troubleshooter Department PARC is now looking into doing the same thing to shorten the test meters during the three month pilot program. In the meantime Lombardo is carrying a small step stool in his pickup truck, so he can measure up.

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Copyright 2012 WAVE News. All rights reserved.