Boil water notices update in East Texas following grueling winter storm

Boil water notices update in East Texas following grueling winter storm
Southern Utilities Company implements water restrictions for its customers in Tyler, surrounding areas (Source: AP Graphic)

EAST TEXAS (KLTV/KTRE) - Power outages and frozen water lines have lead numerous cities and water supply companies to issue advisories about water consumption and usage.

Kilgore Director of Public Works Clay Evers said the prognosis for the city’s current water woes is “not good.”

Evers provided a statement offering the latest update regarding attempts to get the city’s water supply back online.

“We have not identified the source(s) of the massive water loss that is keeping us from supplying water to the city. Our crews are working diligently and at great risk to locate and repair,” Evers said. “The optimistic expectation is that we will locate the source within 24 hours and repair it within 48 of that. However, we do not anticipate being able to rescind the boil water notice for seven or more days due to the time it will take to refill the entire distribution system and become compliant with disinfection and pressure requirements.”

UPDATE 2.19.21 Longview water main break at 311 West Tyler St.

Longview water main break at 311 West Tyler St.
Longview water main break at 311 West Tyler St. (Source: KLTV)

Angelina Water Supply reports water system is losing water rapidly. If anyone knows of a leak or has low water pressure, please turn OFF water at the meter if possible.

Angelina County Fresh Water Supply District No. 1 has rescinded the boil water notice.

The City of Jacksonville has rescinded the boil water notice.

The City of Greenville has issued a boil water notice.

Sacul Water Supply issued a boil water notice for their customers.

Appleby Water Supply in Nacogdoches County has lifted the boil water notice.

Southern Utilities Company: Wednesday morning the Southern Utilities Company sent out a press release that due to inclement weather conditions they will be implementing Stage 2 Mandatory Water Restrictions. The company is asking customers to restrict their water usage to drinking, cooking, bathing, and health-related uses only. Southern Utilities say it is implementing this mandatory water restriction to ensure the continuance of services for all customers during this weather event.

The City of Whitehouse has issued a boil water notice due to decreased pressure in the water distribution system. Water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes. We will notify customers when it is no longer necessary to boil the water. Full notice is available at https://www.whitehousetx.org/.../585/Boil-Water-Notice-2172.

The city said their crews continue working around the clock to get water delivered as quickly as possible. They are in contact with engineers, County officials and others to find solutions to get water flowing before the thaw.

For emergency water shut off, between the hours of 8:30 a.m. and 4:30 p.m. please call 903-510-7500 and press option 3. For emergency water shut off outside of these hours please call 903-245-8274.

We are working with a local volunteer group, lead by Mayor Wansley, supported by Smith County, City of Tyler, and our local churches. Assistance requests and a call for volunteers can be completed here.

Alto Rural Water Supply Corp: NOTICE. is issuing a boil water notice for everyone on our water system. Due to the weather conditions some of our wells have frozen up and we don’t know how long the boil water notice will last. To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking and making ice should be boiled and cooled prior to use. The water should be brought to a vigorous, rolling boil and then boiled for two minutes.

The City of Lufkin lifted the boil water notice Monday at 1:15 p.m. If you get your water through a private supplier, you will need to look to them for guidance on when your water is safe to drink. Private suppliers do their own testing even if their supply is partially or fully sourced through the City of Lufkin.

Monarch Utilities is requesting your assistance in announcing a “Boil Water Notice” for our customers in the Coldspring Terrace Water System, Public Water System ID No. 2040031, located in San Jacinto County. Due to repeated power outages the system is unable to keep up with demand. Bacteriological samples will be collected as soon as conditions improve, and the utility would cancel the Boil Water Notice at that time. This notice affects all 125 customers.

GM Water, (serving Sabine and San Augustine counties): Shamrock Shores VFD posted frozen line breaks turned into leaks. They are working to restore, but at this time all tanks are empty. This will be a multi-day event. Michael Keith McCroskey with GM Water Supply is asking customers to turn off meters to eliminate any issues we have on the customer side and allow workers to concentrate on plants.

Tyler Water Utilities rescinds boil water notice for City of Tyler: The City of Tyler has lifted a boil water order for residents that had been in place since Wednesday. “The public water system has taken the necessary corrective actions to restore the quality of the water distributed by this public water system used for drinking water or human consumption purposes and has provided TCEQ with laboratory test results that indicate that the water no longer requires boiling prior to use.”

Gum Creek Water Supply - updates will be posted on www.gumcreekwater.com

Walnut Grove Water Supply – has canceled its boil water notice.

North Cherokee Water Supply has lifted the boil water notice. Updates will be posted on https://northcherokeewsc.com/

West Jacksonville Water Supply – updates will be posted on https://www.westjacksonvillewater.com/

City of Arp has issued a boil water notice.

West Gregg Special Utility District issued a boil water notice for their customers.

Gallatin Water Supply issued a boil water notice for their customers.

The City of Canton lifted the boil water notice for their customers Tuesday, Feb. 23.

Monarch Utilities issued a boil water notice for:

  • Cedar Valley Subdivision in San Jacinto County
  • Blue Water Cove in San Jacinto County
  • Harbor Point in Trinity County
  • Shepherd Hills Estates in San Jacinto County
  • Pinwah Pines Estates in Polk County
  • Phillips Acres in Polk County
  • Callender Lake water system in Van Zandt County
  • Beachwood Estates & North Trinidad water system in Henderson County
  • Westwood Beach water system, located in Henderson County

Angelina County FWSD No.1 issued a boil water notice for their customers.

Crystal Systems Texas has rescinded their boil water notice as of Tuesday, Feb. 23. They serve Hideaway Lake and Lindale area.

Four Way Special Utility District in Huntington has lifted the boil water notice.

Holiday Villages of Fork water system in Wood County has issued a boil water notice.

Cherokee Shores water system in Henderson County has issued a boil water notice.

Ramey Water Supply in Mineola has issued a boil water notice.

New Hope Water Service in Mineola has issued a boil water notice.

Mt. Enterprise has issued a boil water notice.

East Texas Municipal Utility District (MUD) of Smith County has issued a boil water notice.

Woodlawn Water Corporation in Angelina County has issued a boil water notice.

City of Marshall Public Works Department has issued a boil water notice.

Carolynn Estates water system in Henderson County has issued a boil water notice.

Highsaw water system in Henderson County issued a boil water notice.

City of Livingston issued a boil water notice.

Governors Point water system in San Jacinto County issued a boil water notice.

Holiday Villages of Livingston water system in San Jacinto County issued a boil water notice.

Briarwood Harbor water system in Henderson County issued a boil water notice.

Lilbert-Looneyville is notifying all customers serviced by the Flower Mountain booster plant to boil water.

La Playa subdivision water system in San Augustine County issued a boil water notice.

El Pinon Estates water system in San Augustine County issued a boil water notice.

Crystal Farms Water Supply outside of Tatum issued a boil water notice.

Liberty-Danville Fresh Water Supply District No. 2 in Gregg County issued a boil water notice.

Diana Special Utility District has lifted the boil water notice.

Clarksville City issued a boil water notice.

Woodland Harbor subdivision in Pittsburg issued a boil water notice.

Laneville Water Supply in Rusk County issued a boil water notice.

South Rusk County Water Supply issued a boil water notice.

New Salem Water Supply in Rusk County issued a boil water notice.

Lake Striker Water Supply in Rusk County issued a boil water notice.

Lakeway Harbor Subdivision in Smith County issued a boil water notice.

Fouke Water Supply in Mineola has rescinded the boil water notice.

Swift Water Supply issued a boil water notice, NOTICE IS FOR Plant 8 & Plant 3 Customers which is the following roads: CR 330, CR 331, CR 335, CR 341, CR 236, CR 2361, CR 345 and if you live in between 8491 East State Hwy 7 – 12400 East State Hwy 7(Swift Hill going towards Martinsville) ONLY.

Swift Water Supply lifted boil water notice for FOR Plant 11 & Plant 10 Customers only which is the following roads: CR 302, CR 305, CR 311, CR 2031, CR 2032, CR 255 and CR 256 ONLY.

Starr Mountain Water Supply in Winona and Starville has rescinded the boil water notice.

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