SWEPCO: Power expected to be restored to all customers Sunday night

WEBXTRA: Brownout Webx

(KLTV) - UPDATE: 10 p.m. Aug. 18

SWEPCO expects to restore power tonight to all East Texas customers affected by outages that began Sunday afternoon.

“We’re methodically energizing our substations to ensure we can restore power to all customers tonight,” said Gary Guin, SWEPCO Director of Risk & Reliability. “The SWEPCO team appreciates our customers’ patience.”

Customers who have turned off their air conditioners and appliances may turn them on again. SWEPCO has resolved voltage problems experienced earlier today.

Since 7 p.m., SWEPCO has restored power to nearly 25,000 customers. Approximately 85,000 customers were without power at the peak. The latest outage numbers are available at SWEPCO.com/OutageMap.

Teams of SWEPCO employees continue their work to determine the cause of Sunday’s outage. Specialists patrolled power lines by helicopter. Power lines were patrolled by helicopter. Teams are downloading data from station equipment to help us better understand the cause of today’s event and prevent it from occurring in the future.


SWEPCO said they are working to restore power to approximately 85,000 customers in East Texas after experiencing issues on their power grid that have led to voltage problems.

SWEPCO said their power grid operated as it was designed and protected the integrity of the power lines.

SWEPCO said some customers who have power have experienced low voltage. We recommend turning off air conditioners and appliances to protect them.

They said they will share more information when it becomes available.

Power outages by city:

Longview: 41,763

Marshall: 4,123

Kilgore: 5,795

Henderson: 5,846

Carthage: 4,054

Gilmer: 2,858

Mineola: 1,971

Grand Saline: 1,006

Hallsville: 924

Big Sandy: 606

Hawkins: 299

Check power outage maps for your area

Wondering when you can expect your power to be restored? Check the maps below.

PREVIOUS: Power outages have been reported in several East Texas cities.

According to Mark Robinson with SWEPCO, widespread outages have been reported. Crews are working to identify the cause.

According to a Facebook post from the Rusk County Office of Emergency Management, Henderson, Kilgore, and Rusk County SWEPCO and Rusk County Electric Cooperative customers are experiencing power outages. The cause is due to an incident at a substation near the Texas Eastman facility in Longview.

7:12 PM: Continuing update here: https://www.facebook.com/297259567182/posts/10156705877192183?sfns=mo 5:48 PM: First...

Posted by Rusk County OEM on Sunday, August 18, 2019

Rusk County OEM said the Texas Eastman is flaring off product as a safety precaution due to power issues.

(Source: KLTV)

The Harrison County Sheriff’s Office said in a Facebook post that Texas Eastman has told their office that they have no problems other than they do not have power. They do have the flares burning off excess gas until the power is restored.

Raw Eastman Flare-off

KLTV will update this story with any new information we receive.

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