A state law requiring your computer tech person to be a licensed private investigator. If it sounds too good to be true think again. The Geek Squad could actually carry a badge. Why? KLTV 7's Layron Livingston tried to answer that question, and how that law effects not so techno-savvy consumers.
Searching for the problem may not just be the only problem anymore; especially for folks like Buen Arago.
"If we do it and implement it right now, the service technology industry would probably go down the drain," said Arago
He says right now, he's started going through private investigator training to continue doing what he does for JBC Computer Services.
"Yeah, I'm concerned about it because this is my livelihood," said Arago.
He helps clients like Sharla Cross.
"If it puts into effect something to where he can't share the information that he sees, then yes, it would benefit me as a consumer," said Cross.
But is that what the law is doing?
State lawmakers passed the bill back in 2007. A representative with the Texas House Committee on Law Enforcement says under the current language, house bill 2833 can be interpreted to mean computer techs are required to be private eye's.
They say the bill was intended for law enforcement officials, not computer techs. It was really ment for investigative purposes.
"We can gather the data, collect the data and give you the data, but we cannot analyze the data and generate a report from the data without getting our PI license," said Dave Pickens, owner of Computer Land in Tyler.
Pickens says such a law could keep someone from getting your private info, analyzing it and using it the wrong way.
"In my business, we have to be very careful where we draw the line so we do not step over it," said Pickens.
Hopefully, now all you really have to worry about is getting that download to work properly.
To get a private investigator's license, a computer technician could potentially need a degree in criminal justice, or go through a three year training.
A representative with the Texas House Committee on Law Enforcement tells us the language to the bill is expected to be addressed during the upcoming legislative session.