7 On Your Side:Sewage Back Up Turns Into A Big Mess For Tenant - KLTV.com-Tyler, Longview, Jacksonville, Texas | ETX News


7 On Your Side:Sewage Back Up Turns Into A Big Mess For Tenant

"[The sewage] was brown syrupy matter. It coming out of the toilet and out of the tub. And there's still dried toilet paper in the tub and in the toilet," describes Kerry Duncan.

Kerry is describing the night sewage oozed into her bathroom eventually finding its way into the bedrooms.

"It was bad enough that my son was coming through here trying to move stuff out of the room and it was above the rubber part of his tennis shoe," describe Kerry.

She says she was assured by the landlord the place would be cleaned up and this was the result: ripped out portions of the carpet where the sewage leaked on to. The toilet and inside of the tub not at all inviting to use.

"The reaction I get from the landlord and his wife is,'well I'm sorry there's nothing we can do about it. That's just the way it's going to be," says Kerry.

We spoke with the landlord, Brad Campbell of Campbell Development, by phone. He declined our request for an on-camera interview.

He says he hired a professional cleaning company called Servpro, saying they used EPA chemicals to disinfectant the bathroom, and commercial fans to dry any moisture.

Campbell says unless there's a proven health hazard, he feels they've done the best they can do.

"I wouldn't be comfortable living in a house like that from a medical standpoint," says Med Team Dr. Ed Dominguez, an infectious disease specialist.

He viewed the video we shot of Kerry's apartment, addressing the risk of bacteria in the carpet. 

"Taking out pieces of it. That's not an adequate response. You're not going to ensure that some of the rug remaining is not affected," says Dr. Ed.

He added to truly know if there's a health issue a culture should be taken of the residue and tested.

But Kerry says when it comes to right and wrong she got the short end of deal.

"The landlord wouldn't live in sewage, why would he expect his attendants to live in sewage," says Kerry.

Dr. Ed also told us, based on viewing the video, the toilet in the bathroom could pose a health problem if people are using it.

Kerry says because of the condition her apartment has been in this month, she is considering taking her case to court to get her September rent back.

Christine Nelson reporting. cnelson@kltv.com

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