TXU Finds Solutions For Two Upset Customers

Ginger Jeansonne says TXU expected her to pay more than $1,400 to make up for the months her meter readings were estimated. TXU claims it could not gain access to her meter. This new meter will allow the company to get a reading without going in her backyard. Same thing for Patsy Goff of Jacksonville who received a $745 bill. TXU claimed her dogs were vicious and they couldn't get in her backyard either. TXU says both meters were replaced, free of charge.

Christine Nelson reporting. cnelson@kltv.com