Shelter Information

The Red Cross is emphasizing that when evacuees arrive at a shelter site, they need to register with the Red Cross. Evacuees in hotels or private homes also need to register. By registering, the Red Cross has the ability to track individuals in shelters and makes it easier for family members to locate each other. Additional shelters may be opened as needed.
Provisions are in place at the shelters to assist evacuees with food, medical needs, and registration of claims through the Federal Emergency Management Agency. For additional social services call 211. This number will be available 24 hours a day, seven days a week beginning today.
Citizens of Tyler are urged not to take evacuees they do not know into private homes. It is important to understand that there are state and federal guidelines for housing evacuees that must be met. Shelters approved by the Red Cross are carefully examined and pre-approved before evacuees need them. While officials appreciate the numerous offers to house these evacuees, it is important to rely on the plans already in place.

For evacuees with animals, livestock sheltering is available. Call 905-535-0005 for more information.
For evacuees with small domestic pets, Hound Dog Hotel will house pets of evacuees as room permits at no cost. For more information, call 903-566-4992. Other facilities that have room to house animals of evacuees include City Small Animal Clinic, 903-592-7411; South Tyler Animal Clinic, 903-561-1717; Smith County Humane Society, 903-597-2471. Evacuees are instructed to call these sites to check space availability.

Approved by the American Red Cross

Tyler Locations:

First Christian Church
4202 S. Broadway
Tyler, Texas 75701
Max intake 150

Marvin United Methodist Church
300 W. Erwin
Tyler, Texas 75702
Max intake 100

Green Acres Baptist Church
1607 Troup Hwy
Tyler, Texas 75702
Max intake 200

UT-Tyler Patriot Center
3900 University Blvd.
Tyler, Texas
Max intake 240

Longview Locations:

Maude Cobb Activity Center
100 Grande  Blvd.
Longview, Texas