ETMC Carthage named among the 100 Top Hospitals - - Tyler, Longview, Jacksonville |ETX News

ETMC Carthage named among the 100 Top Hospitals

ETMC Carthage was recently named as one of the 100 Top Hospitals in performance improvement by Solucient, a leading provider of strategic business and clinical information for the healthcare industry. The announcement was made in the Monday, April 25, edition of Modern Healthcare magazine.

ETMC Carthage and its senior management team were recognized for developing consistent and effective organization-wide performance improvement across critical measures at a faster rate than other U.S. hospitals. These measures include quality of care, operational efficiency, and financial performance. The study used data from the years 1999-2003.

“We are honored and excited that the hard work toward performance improvement at ETMC Carthage has been recognized on a national level,” said Gary Hudson, administrator. “This would not be possible without the dedication of our employees, medical staff and board members and their ongoing commitment to improving the quality of care for Panola County .”

ETMC Carthage offers a variety of healthcare services, including a 24–hour emergency department, which is designated a Level 4 trauma center; diagnostic services, including CT, ultrasound, nuclear medicine, MRI, and a full range of laboratory testing; rehabilitation services; Family Birthplace obstetrical care; diagnostic cardiac catheterization; and full inpatient and outpatient care, including intensive care and general and orthopedic surgical services.

"This study is a major step forward in objectively measuring the impact a superior management team can have on an organization over time by instilling a culture of change," said Jean Chenoweth, executive director of Solucient's 100 Top Hospitals program.

ETMC Carthage, formerly Panola General Hospital , joined the East Texas Medical Center Regional Healthcare System in 1997. During the years examined by the study, ETMC Carthage actively sought higher levels of performance by implementing several performance improvement initiatives including:

  • Organizing performance improvement teams in areas such as medication use, acute myocardial infarction and pneumonia patient care. Through these efforts, changes were made to more quickly administer appropriate medications to the patients, which resulted in improved patient recovery times and shorter hospital stays.
  • Analyzing and improving financial indicators to enable further reinvestment in the hospital, such as providing for significant medical imaging technology purchases.
  • Achieving and maintaining its status as a designated Level 4 trauma center
  • Enhancing the specialized services available to patients, by recruiting specialists in the areas of obstetrics, pediatrics, and a full-time on-site radiologist.

Since the study period ended in 2003, ETMC Carthage has added other enhancements to care, including:

  • Full-time Magnetic Resonance Imaging (MRI) technology – a $1.6 million investment in technology and construction costs for the service
  • The implementation of a hospitalist program which provides in-house physicians to direct inpatient care
  • New CT, ultrasound and nuclear medicine technology
  • New chemistry and hematology analyzers in the hospitals’ laboratory
  • Upgraded cardiac monitoring systems both in the intensive care unit and in the medical-surgical nursing unit
  • New patient beds and updated rooms

Solucient’s 100 Top Hospitals: Performance Improvement Leaders study analyzed acute care hospitals nationwide using detailed empirical performance data from years 1999 through 2003, including publicly available Medicare MedPAR data and Medicare cost reports. Facilities recognized on the PI Leader list are represented across five hospital classes:

  • Major Teaching – 15 hospitals
  • Teaching – 25 hospitals
  • Large Community, 250+ Beds – 20 hospitals
  • Medium Community, 100 to 249 Beds – 20 hospitals
  • Small Community, 25 to 99 Beds – 20 hospitals

The study looked at all U.S. hospitals licensed to treat Medicare patients. Nine performance measures were examined at each hospital: risk-adjusted mortality and complications, average length of stay, expenses, profitability, cash-to-debt ratio, growth in percent of community served, tangible assets, and risk adjusted patient safety index. More information on this study and other 100 Top Hospitals research is available at

A celebration for ETMC Carthage employees to thank them for this notable achievement is planned for the summer.

ETMC Carthage is part of East Texas ’ largest healthcare system, the East Texas Medical Center Regional Healthcare System. ETMC is a not-for-profit organization committed to improving the quality of life in communities throughout East Texas .

Other ETMC facilities include hospitals in Athens , Clarksville , Crockett, Fairfield , Gilmer, Jacksonville , Mt. Vernon , Pittsburg , Quitman, Rusk, Trinity and Tyler .

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