7 on Your Side: Smith Co. residents upset with frequent power ou - KLTV.com - Tyler, Longview, Jacksonville |ETX News

7 on Your Side: Smith Co. residents upset with frequent power outages

(Source: KLTV Staff) (Source: KLTV Staff)
(Source: KLTV Staff) (Source: KLTV Staff)
(Source: KLTV Staff) (Source: KLTV Staff)
SMITH COUNTY, TX (KLTV) -

The effects of Tropical Depression Bill are still being felt across East Texas.

ONCOR is reporting more than 1,100 customers are still without power, as of Wednesday evening.

Upshur Rural Electric is only reporting 28 customers without power, but some of their customers who live on County Road 3216 and County Road 26 in Smith County say the power outages in their area have become more frequent. Despite the weather conditions, they want answers.

Smith County resident Ruby Hutchinson says her electricity situation isn't getting any brighter.

"I was trying to fix dinner and the lights went out and then they came back on and then they went out," Hutchinson said.

Hutchinson has lived on County Road 3216 for 22 years and her electricity is provided through Upshur Rural Electric. But she says power outages have been a problem through the years and now it seems it's only getting worse.

"Recently, I think it started on the 24th of May, but we had outages every day," Hutchinson said.

Barbara Ford lives on County Road 26 just around the corner, and she wants answers, too.

"We just want to know if something can be done or what is causing the problem," Ford said.

Both say that on Sunday the power was out for more than five hours, Monday it was out for four hours, and on Tuesday they didn't have electricity for two hours.

"We just have to learn how to cope with it. My husband is on insulin and his medicine has to be refrigerated so that causes a problem," Ford said.

But Upshur Rural officials say there haven't been any outages and for now they believe the problem is fixed.

"The latest is we had a storm come through yesterday. The lightning hit a transformer bank and we went from place to place to find the issue," said Transmission Supervisor Gary Haden.

Haden says this particular line spanning about 20 miles has been heavily effected by the weather.

"When we have this much saturation and the lightning and the storms that we have, it's not common for us to see this many outages in one area," Haden said.

Residents worry it may be more than the weather causing their problems.

"Even if the sun is shining, like this past Sunday, it went off," Ford said.

But for now they are going to enjoy having their electricity and hope the next big storm doesn't leave them in the dark.

Both residents say they have called Upshur Rural Electric, but their messages have not been returned.

Upshur officials say they have crews working round the clock and easy way to reach them is through their mobile app.

Copyright 2015 KLTV. All rights reserved.

  • NewsMore>>

  • Balloons were released for a missing person

    Balloons were released for a missing person

    Sunday, May 20 2018 11:20 PM EDT2018-05-21 03:20:29 GMT
    A commemoration of a 29-year-old mystery, the disappearance of an East Texas girl without a trace was held in an East Texas city. The family of Kimberly Norwood gathered in Marshall to keep hope alive that somehow answers can be found concerning her disappearance. Norwood was just 12-years-old when she disappeared from Hallsville, on the evening of May 20, 1989,"It doesn't sound real to say 29 years I mean. I just want to ask everybody to keep the prayers coming for us and Kim ...More >>
    A commemoration of a 29-year-old mystery, the disappearance of an East Texas girl without a trace was held in an East Texas city. The family of Kimberly Norwood gathered in Marshall to keep hope alive that somehow answers can be found concerning her disappearance. Norwood was just 12-years-old when she disappeared from Hallsville, on the evening of May 20, 1989,"It doesn't sound real to say 29 years I mean. I just want to ask everybody to keep the prayers coming for us and Kim ...More >>
  • Two people confirmed dead after fatal wreck on Highway 11

    Two people confirmed dead after fatal wreck on Highway 11

    Sunday, May 20 2018 7:53 PM EDT2018-05-20 23:53:03 GMT

    One person was killed in a fatal crash in Hopkins County Saturday morning.

    More >>

    One person was killed in a fatal crash in Hopkins County Saturday morning.

    More >>
  • Dakar Burkes Memorial Car Show held in Louisiana

    Dakar Burkes Memorial Car Show held in Louisiana

    Saturday, May 19 2018 10:01 PM EDT2018-05-20 02:01:04 GMT
    The roar of high power engines and vintage classic automobiles were on display in one East Texas city, in an annual tribute to a young man, who was a homicide victim, who loved cars. The 9th annual Dakar Burkes memorial car show was held in Lakeport. Racers came in from thunder road Louisiana, as well as collectors from all over the state, to be part of the memorial car show. "They called us, invited us to this event, the cars behind us they run at that track so we brought the...More >>
    The roar of high power engines and vintage classic automobiles were on display in one East Texas city, in an annual tribute to a young man, who was a homicide victim, who loved cars. The 9th annual Dakar Burkes memorial car show was held in Lakeport. Racers came in from thunder road Louisiana, as well as collectors from all over the state, to be part of the memorial car show. "They called us, invited us to this event, the cars behind us they run at that track so we brought the...More >>
Powered by Frankly