Banks begin capping spending for customers impacted by Target hack
TYLER, TX (KLTV) -
Many East Texans looking to tackle some of their final Christmas purchases got some unwelcome news over the weekend.
Just days after Target revealed more than 40 million of shoppers in their stores potentially had their credit and debit cards hacked, banks such as Chase began capping spending on many of their customers' cards. It's all taking place right as many last minute shoppers are racing to knock out their Christmas lists.
Many shoppers just like Linda Zoller were out on Sunday, just beginning to cross out items on their shopping lists.
"Every year I say that I'm going to start early and every year I don't," Zoller said. "It's just a tradition I suppose."
"[The lines have] been crazy," said Patience Edwards. "They make you want to put your stuff back, but you've got kids at home waiting. You have to stand in line and go through it. It's not so bad though."
But Target's security breach is adding extra pressure on those who's cards were hacked during the two and a half week long time frame between November 27 and December 15.
Chase bank immediately announced that it would take proactive steps to prevent its customers from being further impacted and because of that, many received an email over the weekend, limiting one-day spending to just $300. Given the inconvenient timing for such measures, some Chase locations, including one in Tyler, opened on Sunday to specifically help those customers withdraw cash and expedite mailing of credit or debit card replacements.
"Two weeks ago, I actually came to target because they had a huge sale on all kids clothing," said one Tyler shopper. "I did check my account and it was fine. I'm ok."
But other shoppers said they made a point to ensure the problem was fixed.
"Well I went ahead and used the Target debit card and I asked a manager before I did it if that was under control and she said it was," Zoller said.
While unnerving, many shoppers said they could forgive and forget.
"It happens," said another shopper. "It's a crazy world we live in, crazy world we live in. Different things happen. They made it right so I'm good."
Target's CEO has said that not only has the problem been eliminated, but the company also offered a 10% store wide discount over the weekend for all customers. The company also said they will contact individuals that were affected and offer free credit monitoring.
The store said anyone who suspects they may have had their information compromised should contact them at (866) 852-8680.
Saturday, July 26 2014 2:09 PM EDT2014-07-26 18:09:07 GMT
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