Bugs or sprouts? Potato at Montgomery Wendy's causes controversy - KLTV.com - Tyler, Longview, Jacksonville |ETX News

  • DO YOU BELIEVE THE POTATO HAS BUGS OR SPROUTS ON IT?

  • Thank you for participating in our poll. Here are the results so far:

    BUGS
    41%
    209 votes
    SPROUTS
    52%
    268 votes
    NO CLUE!
    8%
    39 votes

Bugs or sprouts? Potato at Montgomery Wendy's causes controversy

Wendy's Document from The Ohio State University saying the potato had sprouts, not bugs. Wendy's Document from The Ohio State University saying the potato had sprouts, not bugs.
MONTGOMERY, AL (WSFA) -

It's a story that will make you cringe. A Montgomery woman says bugs came with her meal when ordering fast food. Her complaint got the attention of the health department. Now, the Wendy's franchise owner is taking this very seriously.

Dolores McCall says she got more than what she ordered at the Wendy's fast food restaurant on Madison Avenue in Montgomery March 27.

"I looked...I see antlers..." McCall recalled.

The incident started Wednesday at 11:25 when McCall and a co-worker grabbed a quick lunch and headed back to the office. She ordered chicken nuggets and a baked potato.

"I thought it was going to be a potato that was being sprouted out again. So I said, Oh my goodness, it looks like bugs. They were stuck. It looks like they're cooked in the skin ,and it wasn't just one or two. It's like a few of them around on the side," McCall explained.

McCall says this was not her first time visiting that particular Wendy's, but she says it was the first time she got food with roaches. She quickly snapped a photo of it on her cell phone and called the Alabama Health Department to file a complaint.

[DOCUMENTS: Health inspection, Notice of Violation, Follow-up inspection (.pdf)]

"And I tell you I had a rough day ever since, and when I talk about it's really devastating. It's crazy that they serve that. I mean I didn't have lunch that day. I had to take medicine to calm me and some for my stomach," McCall admitted..

WSFA 12 News obtained a copy of McCall's complaint, along with inspection reports from that Wendy's on Madison Avenue.

Documents reveal inspectors investigated the potato complaint on the same day, and on March 28th the report found roaches in the restaurant. Another report reveals the establishment was already under a notice of violation for "presence of insects" on March 22nd.

"We do not "shut down" an establishment for "presence of insects" but they do have to correct the issue within a certain time limit," explained Leigh Salter with the Montgomery County Health Department. "We gave them 10 days, so they are within that limit, and that's why they were not issued another citation when we found roaches again on March 28th." 

Wendy's Franchise Owner Rick Reynolds says while he doesn't feel the inspection results and the potato incident are connected, he did acknowledge the ongoing effort to rid the location from insects and roaches. Reynolds says he believes the potato contains sprouts and not roaches, as the customer believes.

"The pictures have been sent to Ohio State University to a research anthologist who basically states in his opinion these are sprouts. Our potatoes come to us pre-cleaned and pre-wrapped in foil. There's no way for us to get a sprout off. We don't see it until after it's baked. And unfortunately this wasn't seen when it was put into a potato container and given to a customer," Reynolds said.

After McCall fully examined the potato for the first time with WSFA 12 News. "I'm telling you it gives me the shakes to do this, but we are just going to move it just to see if there are any under the bottom. And it is some more. It is a few more, Ok oh my gosh," McCall explained as she looked at the food.

"I mean I'm happy to pay for an independent study. If you take this to a lab and have this researched, I'm grateful for paying for it and let's find out what this really is," Reynolds said.

The health inspection noted a follow-up will be done with this Wendy's location on April 2nd.

WSFA 12 News will check back in then to see the progress of the effort to rid the roaches.

Copyright 2013  WSFA 12 News.  All rights reserved.

  • NewsMore>>

  • Man killed in Longview accident Saturday night identified

    Man killed in Longview accident Saturday night identified

    Sunday, April 22 2018 10:36 AM EDT2018-04-22 14:36:24 GMT
    Longview police have identified the man who died in a crash Saturday night. According to police, Wilbert Hawkins, 58, died after being hit by a car in the 3900 block of West Loop 281. According to reports, Hawkins got out of his car after it stopped working in the inside lane of westbound West Loop 281. Several cars stopped to prevent from hitting Hawkins’ car. A 2015 Nissan Titan, driven by Julio Martinez, 38, of Longview, moved into the turning lane of westbound ...More >>
    Longview police have identified the man who died in a crash Saturday night. According to police, Wilbert Hawkins, 58, died after being hit by a car in the 3900 block of West Loop 281. According to reports, Hawkins got out of his car after it stopped working in the inside lane of westbound West Loop 281. Several cars stopped to prevent from hitting Hawkins’ car. A 2015 Nissan Titan, driven by Julio Martinez, 38, of Longview, moved into the turning lane of westbound ...More >>
  • Longview traffic advisory: Lanes closed on Loop 281

    Longview traffic advisory: Lanes closed on Loop 281

    Saturday, April 21 2018 11:11 PM EDT2018-04-22 03:11:47 GMT
    The Longview Police Department has stated that both north and southbound lanes of West Loop 281 is closed. The road is closed from Cotton to Enterprise has been closed due to an accident. Drivers are urged to use alternate routes if traveling in this area.  Motorists are currently being detoured around this location.   Copyright 2018 KLTV. All rights reserved.More >>
    The Longview Police Department has stated that both north and southbound lanes of West Loop 281 is closed. The road is closed from Cotton to Enterprise has been closed due to an accident. Drivers are urged to use alternate routes if traveling in this area.  Motorists are currently being detoured around this location.   Copyright 2018 KLTV. All rights reserved.More >>
  • Conference brings experts, enthusiasts in all things paranormal to Tyler

    Conference brings experts, enthusiasts in all things paranormal to Tyler

    Saturday, April 21 2018 10:02 PM EDT2018-04-22 02:02:17 GMT
    (Source: KLTV News Staff)(Source: KLTV News Staff)

    Ghost stories and haunted houses have long been a popular past time, but just how much truth is there to the legends? "As Shakespeare said there are more things in heaven and earth then are in your books,” says Big Foot Expert Jeff Hurley. “There are things we don't understand." At the April 21, Paranormal Conference, experts in the subject came together to further explore their theories. 

    More >>

    Ghost stories and haunted houses have long been a popular past time, but just how much truth is there to the legends? "As Shakespeare said there are more things in heaven and earth then are in your books,” says Big Foot Expert Jeff Hurley. “There are things we don't understand." At the April 21, Paranormal Conference, experts in the subject came together to further explore their theories. 

    More >>
Powered by Frankly