Study Uncovers Key Activities and Resource Levels to Drive Success for Corporate Library Groups
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SOURCE Best Practices, LLC
CHAPEL HILL, N.C., March 15, 2013 /PRNewswire/ -- In today's environment of shrinking business resources, corporate libraries and information centers can find themselves under increasing pressure to justify their expenses and demonstrate their value to the companies that employ them. To respond successfully, library leaders need to know whether their activities are cost effective and whether they are spending in the areas that have the greatest impact for their customers.
Best Practices, LLC conducted this research to identify best practices, processes and quantitative benchmarks that libraries can use to compare their cost, staffing, scope, volume and methods of library services delivery with those provided at leading U.S. and multinational companies. The study, Corporate Library Services Benchmarks: Key Activities and Resource Levels, presents key staffing, services and resource benchmarks from leading organizations across different industries.
Distribution of Funds Across Various Budget Categories
Cost Recovery Approaches
Sources of E-Content Budget
Number, Category and Functional Distribution of FTEs
Career Development Programs for Library Staff
Successful Measures of Value & Quality
Document Delivery Approaches
Key Management Policies
Metrics Included in Report
Average Annual Cost of Operation
Average Number of FTEs
Total Daily Hours of Service Availability
Percentage of Company Population Served
This benchmarking research employed an online survey instrument that was designed to capture both quantitative and qualitative data. In all, 43 library leaders at 41 leading U.S. and multinational companies across nine different industries participated in the survey.
Best Practices, LLC is a leading benchmarking, consulting and advisory services firm serving biopharmaceutical and medical device companies worldwide. Best Practices, LLC's clients include all the top 10 and 48 of the top 50 global healthcare companies. The firm conducts primary research and consulting using its comprehensive proprietary benchmarking tools and analysis. The operational insights, findings and analysis form the basis for our Benchmarking Reports, databases and advisory services to support executives in commercial and R&D operations. Best Practices, LLC believes in the profound principle that organizations can chart a course to superior economic performance by studying the best business practices, operating tactics and winning strategies of world-class companies.
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