Satellite Waiver Requests - - Tyler, Longview, Jacksonville |ETX News

Satellite Waiver Requests

Satellite Waiver Requests

This page provides information about requesting a waiver from KLTV Television, granting you the right to receive ABC television network programming from a distant network affiliate on your satellite dish.

It is illegal for satellite companies to sell network services to households that can receive local broadcasters’ free over-the-air signal with a rooftop antenna. Those subscribers who can not receive an over-the-air signal from a rooftop antenna may request a waiver to receive a distant signal via their satellite dish.

Congress passed legislation governing the transmission of both local and distant network broadcast stations over satellite systems.

The  law outlines the waiver request process. Subscribers should request a waiver by sending their request directly to their satellite company. The satellite company will forward requests they feel have merit to the local affiliates for consideration. Local stations are required to respond to requests they receive from satellite companies within 30 days. In many cases, the satellite companies can forward requests electronically to local affiliates, which speeds up processing. KLTV will only consider requests received from a satellite company.

To submit waiver requests through your satellite company, use the following contact information:

Dish Network Customer Service
P.O. Box 33577
Northglen, Colorado 80233
1-800-333-DISH (1-800-333-3474)

Direct TV Customer Service
P.O. BOX 92600
Los Angeles, CA 90009
1-800-DIRECTV (1-800-347-3288)

 KLTV and the satellite companies have access to computer software, which is utilized when considering waiver requests. It takes into account the coverage of our television signal, a viewer’s location, and interference factors such as terrain. The computer model tells us, with a fairly high degree of accuracy, what signal strength a particular location should be receiving. This signal strength measuresment determines eligibility for a waiver.

We encourage you to contact your DBS provider with any questions you may have concerning the availability of local signals via satellite dish in this market.

Again, requests to receive distant network programming on your satellite dish should be sent to your satellite carrier.

Further information regarding the legislation which governs waiver requests and off-air antennas is available on-line at . If you have questions regarding waiver requests which were not answered here or on please e-mail us at

We look forward to serving you in the future and to providing both network and local programming to you and the entire viewing area.

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