East Texas Medical Center EMS has earned accreditation as an Emergency Medical Dispatch Center of Excellence from The International Academies of Emergency Dispatch – a distinction earned by only 162 dispatch centers around the world.
"We are very pleased to receive this recognition," said Jeff Haislet, communications director for ETMC EMS. "Earning this accreditation is voluntary and involved meeting a detailed list of criteria. Accreditation demands careful medical priority dispatch system compliance and certification for all emergency call-takers and medical dispatchers."
ETMC EMS team members involved in the project included Haislet, Chad Richey, Ron Schwartz, Joey Elliott and Dr. William Moore, as well as the dedicated professionals of the ETMC EMS communications center.
ETMC EMS headquarters is located in Tyler and covers over 16,000 square miles in East Texas, responding to 150,000 requests for service and transportation of more than 90,000 patients each year.