Stinky Water In Tyler - KLTV.com - Tyler, Longview, Jacksonville |ETX News

02/26/04 - Tyler

Stinky Water In Tyler

It's the second time in just a couple of months that Tyler water has taken on a strange taste and smell. City officials believe the cause is the same as before, dead algae in Lake Palestine.

Today, some Tyler restaurants discovered they couldn't serve the water, it was that bad. Some, such as McAlister's, On the Border and TGI Friday's, had to get creative. Some resorted to serving bottled water. They were also forced to buy bottled or canned sodas instead of serving fountain drinks. McAlister's, which is famous for its ice tea, had to scramble today to please its customers.

The assistant manager of McAlister's, Mitch Bond, said, "A lot of customers have been complaining and we had tasted it and of course we're used to it and it really wasn't very good. Because we didn't know how long it was going to take, since this is our pride and joy, we took it upon ourselves to go get water filters and install them on the tea machines so the teas back to 100% like it always was."

Originally, water department officials told us the problem would be fixed today. Now, they say it may take until Monday to get the problem under control. Officials have also sent off a sample of the water to be tested; those results won't be in for the next 72 hours. In the meantime, they want to stress, although the taste and odor are affected, the quality is not. The water is safe to drink.

The operations manager at Tyler Water Utilities, Greg Morgan, said, "We're talking about an aesthetics issue and while aesthetics is an important issue to us and our customers, it's not a health issue. The water is safe to drink."

Tyler Water Utilities says the problems affect the whole city of Tyler, but they've received the most complaints from the western and southern parts of the city.

Gillian Sheridan, reporting.

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