Backlash forces Verizon fee reversal - KLTV.com - Tyler, Longview, Jacksonville |ETX News

Backlash forces Verizon fee reversal

After customer backlash, Verizon Wireless is dropping a plan to start charging $2 for every payment subscribers make over the phone or online with their credit cards.

Verizon, the country's largest cellphone company, wanted to steer people to electronic check payments and automatic credit card payments.

After the announcement Thursday, the outrage began. Friday afternoon, Verizon released this statement:

At Verizon, we take great care to listen to our customers. Based on their input, we believe the best path forward is to encourage customers to take advantage of the best and most efficient options, eliminating the need to institute the fee at this time.

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