Released by the Texas Social Security Office:
Effective August 15, 2011, the Tyler, Texas Social Security office will be open to the public Monday through Friday from 9:00a.m. to 3:30 p.m. a reduction of 30 minutes each weekday.
While agency employees will continue to work their regular hours, this shorter public window will allow them to complete face-to-face service with the visiting public without incurring the cost of overtime. Congress provided Social Security with nearly $1 billion less than the President requested for the budget this fiscal year, which makes it impossible for the agency to provide the amount of overtime needed to handle service to the public as we have in the past.