ATMOS Energy: 375 without natural gas - - Tyler, Longview, Jacksonville |ETX News

Update: Natural gas restored in Chapel Hill

CHAPEL HILL, TX (KLTV) - Crews with ATMOS Energy started going door-to-door to restore natural gas service around 7 p.m. Wednesday.

Weather conditions contributed to an outage affecting nearly 400 ATMOS customers.

Due to safety concerns, ATMOS crews had to hand turn off every meter to purge the lines, before they could be filled and meters turned back on.

In order for ATMOS to relight pilots an adult needs to be in a home.

ATMOS Energy asks that customers conserve gas usage during cold days.

Call Customer Service at (888) 286-6700 for questions or problems.

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