BBB Warns of Florist Credit Card Complaints - KLTV.com - Tyler, Longview, Jacksonville |ETX News

7/7/03 - Tyler

BBB Warns of Florist Credit Card Complaints

The Better Business Bureau in Tyler wants customers of a local florist to look over their credit card statements carefully.

Kay Robinson with the BBB says Barrett's Floral Design is accused of making unauthorized charges on customer's credit cards. Some complainants allege their cards were overcharged into the thousands. Now Barrett's's floral design is closed. The BBB has also received complaints about services not rendered with Barrett's.

"There have been a multitude of complaints, but the most serious ones are the ones that involve his customers," says Kay Robinson. "They used their credit cards and he did additional charges to their credit card."

The BBB says the owner of Barrett's floral is Randy Norman. KLTV tried to contact him, but the number to the business had been disconnected. If anyone had additional charges on their credit card bill, the BBB says they should contact the credit card company directly.

Powered by Frankly