The roofers have landed. Who can you trust? - KLTV.com - Tyler, Longview, Jacksonville |ETX News

The roofers have landed. Who can you trust?

By Layron Livingston - bio | email

TYLER, TEXAS (KLTV) - You've probably noticed the signs popping up in East Texas neighborhoods..."So-and-So's Roofing," "Such-and-Such's Roofers," "Insurance Specialists." Business cards and flyers have also been dropped in mail boxes and on door steps, including phone numbers from as far out as San Antonio--contractors looking for work.

Experts say it's always best to know who you're dealing with. 

Check to see if the company is insured and offers a warranty. Most reputable roofers will never ask for money up front.

"I don't know what type of claims that they're actually making," said Phillip Goodwin, a consultant with Advantage Roofing in Tyler. "I don't know if [the outside companies] can provide [local customers] warranties, or guarantees. I don't know if homeowners can even check their records."

"I've seen the same people in South Louisiana, and again in Arkansas," said Sherry Roche, with State Farm Insurance. 

Roche said not every contractor is bad, but homeowners should have to be careful.

"A lot of times, there's some fine print under the signature line of the contract that says, 'if you don't use [that specific company], there could be some penalties involved," she said.

She said it's a good idea to work with your insurance company and it never hurts to talk with friends and neighbors to find a reputable contractor. The Better Business Bureau is also a good place to check into a company's background. 

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