Tyler nursing homes respond to low scores - KLTV.com - Tyler, Longview, Jacksonville |ETX News

Tyler nursing homes respond to low scores

By Sara Story - bio | email
Posted by Ellen Krafve - bio | email

TYLER, TX (KLTV) - Seven nursing homes in Tyler received one out of five stars for overall quality, from Centers for Medicare and Medicaid Services. It is the lowest possible score, and compares to only three in Dallas that received one star.

"It's very disheartening and because I know I wouldn't be here or be able to sleep at night if we didn't give good care to our residents," said Deana Perry, Director of Nurses at Greenbriar Nursing and Rehabilitation Center of Tyler.

Perry was surprised when Greenbriar Nursing and Rehabilitation Center received one star on the CMS five star quality rating system.

"The purpose of the system...is to offer consumers and families a readily understandable way to distinguish between nursing homes on the basis of quality," said Thomas Hamilton, the Director of CMS Survey Group.

Posted to their website, CMS findings included more than 95% of the nation's nursing homes. Out of the 11 surveyed in Tyler, Greenbriar is not the only one with a single star. Azalea Place, Colonial Tyler Care Center, Pinecrest Nursing, Providence Park, Reunion Plaza, and the Clairmont all received the lowest score.

In addition to the one overall ranking, each nursing home was also rated on several different categories like health inspection and quality measures. Out of the seven that got only one star overall, they ranked high on quality - they got between three and four stars.

"The truth is, we have turnover with staffing like every other facility staffing...the largest problem for all seven homes," explained Perry. "I don't know if they are basing it on the fact that we are licensed for 120 but we only have 70 people in our facility and with four RNs on our staff, that is pretty good."

"What steps have they taken to improve quality rating, and how long do they think it will take to achieve a two- or three- or even five-star rating?" said Hamilton.

They are all questions that may help the homes our seniors live in fix their problems.

We contacted all of the nursing homes in Tyler that received one star and gave them a chance to respond. Providence Park issued this statement: "We fully expect that Providence Park's five-star rating will improve as the data it relies on is updated to reflect the current operations of the facility."

©2010 KLTV. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

Powered by Frankly