Posted by Ellen Krafve - email
TYLER, TX (KLTV) - An East Texas medical group has reason to celebrate! Azalea Orthopedics has been recognized for their high ranking in patient satisfaction.
Every year Press Ganey Associates, an independent survey group, conducts a survey across the nation to see which medical groups leave their patients feeling like they've received the best care possible. The survey company recognizes groups who rank in the 95th percentile or higher.
This year, Azalea Orthopedics soared above and beyond in the survey, ranking in the 97th percentile across the nation. Regionally, they ranked even higher, earning a place in the 99th percentile. The region includes Texas, Oklahoma, Arkansas and Louisiana.
In years past the group has come close to meeting the mark. They say by listening to patients and making changes in areas that needed improvement they have been able to achieve this success.