KFC not accepting coupons, but will issue rain checks - KLTV.com - Tyler, Longview, Jacksonville |ETX News

KFC not accepting coupons, but will issue rain checks

Posted by Ellen Krafve - email

Released by Kailee Grulich with Green Room Public Relations:

Following an unprecedented and overwhelming response to a free offer of a Kentucky Grilled Chicken meal, KFC has announced that it can no longer accept the free coupon at this time, but that it will introduce a rain check program to take care of inconvenienced customers.

"We would like to apologize to our customers who have been inconvenienced by the overwhelming response to our free Kentucky Grilled Chicken offer," said Roger Eaton, President of KFC. "The lines of customers wanting to redeem their coupons have been out the door and around the block, so we're unable to redeem customer coupons at this time."

While millions of free meal coupons have already been redeemed over the past three days, customers holding a coupon will now be issued a rain check. Those customers may visit a participating KFC restaurant to receive a rain check form. They will then receive via mail a rain check coupon, which will be redeemable at a later date for a two week period, which will also entitle the holder to a free Pepsi to go with the free meal, as a way of apologizing for the inconvenience.

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