7 On Your Side - KLTV.com-Tyler, Longview, Jacksonville, Texas

Problem in your neighborhood? Report and track the issue

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Smith County has adopted a new method for residents to report non-emergency issues like pot holes or dangerous intersections. More>>

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7 On Your Side: Woman says job service didn't deliver

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An East Texas woman who is out of work is now out some money after paying a company for a job service she says it did not deliver. More>>

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Tyler ISD policy just didn't add up says teacher
Tyler ISD policy just didn't add up says teacher
Updated: Monday, June 7 2010 2:31 PM EDT2010-06-07 18:31:30 GMT
A calculator conflict at John Tyler High School just didn't add up. Some math teachers say the administration recently announced the teachers would be held financially responsible for missing calculators...More >>

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3/21/08-Tyler
7 On Your Side: Phone Service Wrongfully Disconnected
7 On Your Side: Phone Service Wrongfully Disconnected
The cell phone has certainly changed the way we communicate, but there are still some folks out there who still use their land line. Carrollyn Vance is one of them. So when her phone was wrongfully disconnected not only was it hard getting some answers, it was an even bigger inconvenience getting it turned back on. That's when she called 7 On Your Side for some help. More >>
2/13/08-Flint
7 On Your Side: 239,000 Gallon Water Bill Dispute
7 On Your Side: 239,000 Gallon Water Bill Dispute
If you live in Smith County, it's a water bill you're responsible for paying every month to provider Southern Utilities. But one customer we spoke with nearly blew a gasket when his water bill claimed he used more than 200,000 gallons of water in one month! Is that even possible?? KLTV 7's Christine Nelson looked into it in tonight's 7 On Your Side report and found not even the water company themselves can explain where all this water went. More >>
1/14/07-Tyler
7 On Your Side: Wait Ends For Overdue Insurance Check
7 On Your Side: Wait Ends For Overdue Insurance Check
He tried and tried to get some sort of resolution for the damage done to his truck. But after waiting months, this East Texan's patience ran out and he called 7 On Your Side. The mere mention of our name got him the resolution he was looking for. KLTV 7's Christine Nelson has tonight's 7 On Your Side report. More >>
1/28/08-Tyler
7 On Your Side: Chain Letter Circulating East Texas
7 On Your Side: Chain Letter Circulating East Texas
How would like to win hundreds of thousands of dollars in a matter of weeks? That's the pitch in a chain letter that is circulating East Texas. But chances are you'll likely lose more money than it claims you'll supposedly gain! Here's 7 On Your Side's Christine Nelson with this consumer warning. More >>
1/21/08-Tyler
7 On Your Side: What Happened To Stolen Laptops?
7 On Your Side: What Happened To Stolen Laptops?
It's a case of "sticky fingers" like we've never seen before! Laptop computers stolen from a local shipping company in Tyler. A couple of victims who got theirs swiped contacted "7 On Your Side" asking us to get on the case! Here's what 7 On Your Side's Christine Nelson found out in this report. More >>
1/7/07-
7 On Your Side: Proactive Son Helps Mother Avoid Tax Scam
7 On Your Side: Proactive Son Helps Mother Avoid Tax Scam
Now that the holidays are done it's time to think taxes. That also means scam artists are thinking about taxes too and how to hustle you to into giving up your personal information. The elderly tend to be the most vulnerable to scams like this. We spoke with one East Texas man who's been proactive making sure his mother doesn't get scammed. One recent incident proves it paid off. KLTV 7's Christine Nelson reports. More >>
10/1/07-Tyler
7 On Your Side: BlueHippo Under Fire With Better Business Bureau
7 On Your Side: BlueHippo Under Fire With Better Business Bureau
Bad credit or no credit, you can still qualify to own a brand new computer. You may have heard this sales pitch before from a company called BlueHippo. Their ads are seen nationwide and right here in East Texas, but the company has come under fire with the Better Business Bureau who says what BlueHippo has to offer is the opposite of a good deal. KLTV 7's Christine Nelson has this consumer alert in tonight's 7 On Your Side report. More >>
9/3/07
7 On Your Side: Point, Shoot...Send; Wireless Digital Cam Technology
7 On Your Side: Point, Shoot...Send; Wireless Digital Cam Technology
There's a new generation of cameras that lets you directly transfer photos to websites, sometimes even other cameras, no wires needed! Sounds convenient. But what about quality? Here's tonight's 7 On Your Side report to give you the whole picture. More >>
12/17/07
7 On Your Side: Avoiding Unscrupulous Jewelers
7 On Your Side: Avoiding Unscrupulous Jewelers
This is the last full week you have to get your Christmas" shopping in. Guys, if you're still not sure what to get for your significant other--you can't go wrong with diamonds! They're a girl's best friend but what can be your worst enemy is falling victim to a jeweler who's not reputable. 7 On Your Side's Christine Nelson has some tips to protect yourself from unscrupulous jewelers. Here's tonight's "7 on your side" report. More >>
12/18/07-Tyler
7 On Your Side: Internet Scam Warning
7 On Your Side: Internet Scam Warning
An internet check scam strikes again causing a Tyler family to lose thousands of dollars. We've told you before about obvious signs to look out for. But this scammer was slick and successfully gained one local resident's trust, that eventually was broken. It's a 7 On Your Side consumer warning that typically leaves the victim picking up the pieces. More >>

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11/3/07-
7 On Your Side: To Ship Or Schlep?
7 On Your Side: To Ship Or Schlep?
With families scattered all over the country these days, chances are you may be traveling to visit loved ones this holiday season. That means your gifts will have to make the trek too! How can you make sure they end up at your final destination safely without putting a dent in your wallet? Here's 7 On Your Side's Christine Nelson with some advice. More >>
12/10/07-Tyler
7 On Your Side: Infant Gets Wrong Dosage From Pharmacy
7 On Your Side: Infant Gets Wrong Prescription From Pharmacy
It's something all of us at one point has done when we're not feeling well...going to the pharmacy to get a prescription filled. But what if that prescription made you even more sick? That's what happened to one East Texas woman's infant daughter, an error she says could have been easily avoided. KLTV 7's Christine Nelson has her story in tonight's 7 On Your Side report.More >>
11/26/07
7 On Your Side: Opt Out Options
7 On Your Side: Opt Out Options
We all know about the national do not call registry. Millions of Americans have signed up to block telemarketers from harassing them at home but most people don't know that there are dozens of other opt-out programs to protect your privacy and stop all the mass mailings! KLTV 7's Christine Nelson asked the experts which opt-out options you need to know about and how to know whether they're right for you. 7 On Your Side's Christine Nelson reports.More >>
11/19/07-Tyler
7 On Your Side: Bride Finally Gets Long Overdue Wedding Photos
7 On Your Side: Wedding Photos
Your wedding day. It's one of the most cherished days in someone's life. But for one East Texas bride she doesn't have any pictures to show for it! She got married two years ago! After several failed attempts to get through to her wedding photographer, she called 7 On Your Side's Christine Nelson for help.More >>
11/12/07-Tyler
7 On Your Side: Daycare Dangers, Part 2
7 On Your Side: Daycare Danger, Part 2
It's with the help of the Texas Department of Family and Protective Services that we can bring you this story. The state agency inspects East Texas daycares from top to bottom and reports its finding online. 7 On Your Side's Christine Nelson poured through that information, amazed at what was found at some daycares that some parents likely don't know. Here's part two of our Daycare Dangers investigative report. More >>
11/5/07-Tyler
7 On Your Side: Daycare Dangers, Part 1
7 On Your Side: Daycare Dangers, Part 1
If you take your kids to daycare you're like many working families in East Texas. Putting your children in another person's hands takes a lot of trust. And it warrants asking yourself: Do you really know everything about your daycare? There is a way to find out as our Christine Nelson learned in a two-part 7 On Your Side investigation. More >>
10/22/07-Tyler
7 On Your Side: Cheapest Days To Buy
7 On Your Side: Cheapest Days To Buy
This week's 7 On Your Side is all about the bargain if you like a good sale. But did you know there are certain days of the week where it's cheaper to buy certain items? 7 On Your Side's Christine Nelson show us which days to get the most out of your hard earned cash.More >>
10/29/07-Tyler
7 On Your Side: Target Changes Return Policy For Gift Registries
7 On Your Side: Target Changes Return Policy For Gift Registries
Getting the perfect gift for your wedding or newborn is easy, especially when you create a registry. There is a number of places where gift registries are very popular including Target. That's also where a new return policy for gifts is in place. And if you don't know about it, you could be left with not quite the wish list you expected. 7 On Your Side's Christine Nelson explains how it works.... More >>
10/15/07
7 On Your Side: Roadside Insurance, Gamble?
7 On Your Side: Roadside Insurance, Gamble?
Let's face it. For drivers, there's nothing worse than being stuck in a jam. Being stranded on the side of a busy road can be downright frightening. Having roadside assistance can give you peace of mind. 7 On Your Side's Christine Nelson is in the driver's seat to find out if signing up through your insurance policy is a safety net, or a gamble. More >>
10/08/07-Tyler
7 On Your Side: Fine Print Clarifies East Texan's Ambulance Charge
7 On Your Side: Fine Print Clarifies East Texan's Ambulance Charge
You never know when you'll be dialing 911 for an emergency. And when an ambulance is involved, it's often a costly bill. But one local hospital's television commercial says it has the solution. Sign up for their yearly membership and you won't have to worry about that unplanned ambulance expense. What sounds cut and dry is often clarified in the fine print. That's where 7 On Your Side's Christine Nelson comes in with tonight's report. More >>

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