TYLER, TX (KLTV) - A Gun Barrel City police dispatcher was honored today at the East Texas Council of Governments’ Board Meeting.
Katlyn Loury had only been a dispatcher for a few months, when she got a call she won’t soon forget.
Caller: Help! We are one mile south of the bridge at Tom Finley. We are in the water! Our boat is capsized!
This was the beginning of the phone call that got Katlyn recognition from all of her colleagues.
On November 22, Katlyn received a 9-1-1 call from three boaters who were stranded in a lake, with their boat submerged.
“It was a lot of, ‘I know it’s hard. I know the waters cold. We’re going to get you out of there as fast as we can’,” said Loury. “I just tried to keep them calm.”
According the the chief, Loury facilitated the rescue of the three boaters and is the reason they’re alive.
“I’m very, very proud of her. I’m proud of her for being recognized; she deserves the accolades," said Jeff Arnswald, chief of police for Gun Barrel City. “I truly believe the night in question -- November 22 -- those men would have perished if it weren’t for Katie’s professionalism and diligence.”
When asked what was going through her mind during the call?
“I was thinking, if it was my son out there, I would want people to try as hard as they could to get them out of the lake; that’s all I could think,” said Loury. “I didn’t want any mother to receive a phone call that her son had drowned.”
Loury received the Regional First Responder of the Year award and credited those who helped her through the call.
“It definitely means a lot,” said Loury. "It wasn’t something I did by myself. It’s great to accept this on behalf of our police department."